Frequently Asked Question

Most frequent questions and answers

Total Life Changes’ products offer a range of health and beauty products that will help you look and feel better. Our products include weight management, energy and fitness, full body nutrition, and more! We have a variety of products that will complement your lifestyle!

We are glad to hear that you wish to be part of our company and experience our life-changing products! To purchase as a customer, Click Here.

Once you complete the enrollment process, you will receive a Welcome email with your login information. 

We are glad to hear that you wish to be part of our company and experience our life-changing products! To join the Total Life Changes™ family you just need to Click Here.

Total Life Changes (TLC) is committed to providing our customers with exceptional products, which is why we offer our customers a 30-Day Product Guarantee! If for any reason, you’re not completely satisfied with any product, you may request a refund within 30 days from the state of delivery. Any product or marketing materials returned, following our Return Procedure, within this time frame shall receive a full refund, minus shipping and handling costs.

To view our shipping policies/procedures please click this link, Shipping Policy  

Shipping methods vary depending on location; 
The types of methods offered:

  • Standard shipping (5-7 business days)
  • UPS Ground (3-5 business days)
  • UPS 2nd Day Air (No Weekend)
  • UPS Next Day Air (No Weekend)

Any order placed after 4 p.m. EST will ship the next business day.
-Delay for holidays and weekends apply.
-If you wish to receive your package with a required signature, contact us at 810-471-3812. An additional $ 5 fee will be added to your order.

Total Life Changes uses USPS & UPS shipping services in the USA and Landmark Global for Europe & Canada shipments. The most efficient service to your local area will deliver your order. 

 Once your order has been fulfilled you will receive tracking information via email to confirm the details of your shipment.

The fulfillment of your order begins as soon as your payment is accepted. Typically orders cannot be stopped after they have been processed.

You may contact our support team
with your order number by calling (810)-471-3812 or  (888)-852-9970 to see if your order may be stopped. You may also contact our support team via email.

Please keep in mind: 

  • Returns must be shipped to us within 30 days of the date you received your order.
  • Do not combine orders for returns; only one order per package.
  • Be sure to keep your return tracking number for your records.
  • Total Life Changes will process your refund within 1 week of receiving your return.
  • Total Life Changes does not refund any shipping charges.